Refund Policy

Effective Date: July 2026

General Policy

All purchases made on YooLive, including coins, premium live access, and virtual gifts, are generally non-refundable.

Exceptional Cases

Refund requests may be reviewed in cases of duplicate charges, technical issues, or unauthorized transactions.

Refund Request

Users may submit refund requests by contacting our support team with transaction details for review.

Contact

Email: support@yoolive.app

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